Troubleshooting
- I can’t download the app to my computer or laptop
- My password is not being accepted
- I am experiencing some technical issues with the Liva app
- I missed my video call due to technical difficulties
- I can’t see/hear my health coach on my video call appointment
- I've already been referred to a programme, but I’m being asked for a referral code and/or payment when trying to access the Liva app
- I am trying to register on the app but haven’t received my verification code